Return Policy

INSTANT SALES, Fixed price items RETURN

We encourage you to fully inspect the item prior the removal of our premises as to be eligible for a return, your item must be in the same condition that you received it in. It must also be in the same packaging. Therefore, if an item is purchased unassembled, once it’s assembled, we can’t offer refund. You must check the parts count prior assembly, making sure no parts are missing, as once assembled the item will not qualify for return.

Our policy lasts 3 days. Which means if you have any issues with the purchased item you must get in contact with us within 3 days. Beyond the 3-day time frame all sales are final.

PLEASE NOTE WE ONLY OFFER WARRANTY FOR ITEMS NOT AS DESCIBED.

We highlight the imperfections/damages in the description, as well as on the pictures and you have the chance to inspect it at pick up as well. We encourage you to inspect those prior removing the item from our premises, because for the reason you didn’t notice the issues, we won’t be able to refund you.

To complete your return, we require a receipt, without that we can’t process your return/refund request.

TO REQUEST A RETURN ON AN INSTANT SALE ITEM PLEASE CONTACT US AT INFO@AUCTIONANDSALE.COM or 725 216 0476 (TEXT ONLY)

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Late return (if applicable): You have 5 days to return the item after we approved your return request. After 5 days, we won’t be able to take the item back!

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. (Please allow 3-5 business days)

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@auctionandsale.com

 

 

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